As one of the few businesses to keep the growth momentum during the COVID-19 storm, BCA Solutions, a technology startup that builds an online business ecosystem 4.0 for everyone, has transformed dramatically with the number of users increasing 5 times, revenue increasing by 400 (compare the first 2 months of 2020 and 2021).
How did BCA Solutions begin?
The biggest reason that BCA was born is because of seeing the space between two groups of people selling and purchasing online in the 4.0 era. The e-commerce fever has opened up many new opportunities for business people and brought many conveniences to customers. On the seller’s side, they just need to post the product online, and the interested customer will have an order if they leave their purchase information. For buyers, just one click and immediately have goods delivered to their hands.
But that convenience also causes many problems for both groups. On the business side, to get a high discount, they are forced to hold goods with a capital amount of tens or even hundreds of millions of dong. This is like a time bomb. If the goods cannot be sold, they will have to hold inventory costs and lose capital. That is not to mention that selling on many different platforms will unavoidably compete with dumping. And yet, the biggest question that is always asked when doing business online is finding customers. You can’t just sell to acquaintances, if you run ads, the money you spend is just like “A drop in the bucket”, especially for individuals with small businesses.
On the buyer’s side, it only takes 1 click that the goods have been delivered to the door. However, it is this convenience that makes buyers unable to hold and use it. Therefore, the situation of “pictures are for illustration purposes only” can not be avoided. Especially for products that need to be consulted such as cosmetics, health care food,…Therefore, there are still many gaps to build a comprehensive online business ecosystem for everyone. And the mission of BCA Solutions is to become the bridge to fill that gap.
We help to make peace between online business people and customers. Understandably like this. BCA Solutions will be the enterprise in the middle, standing out to ensure prestige for both sides so that business people can access a variety of quality products from the world’s leading reputable brands, high discounts, no capital to import goods, no delivery, no inventory, no searching for customers by yourself. And buyers are satisfied with the quality of the product. To do that, BCA always commits to sending customers only genuine products with transparent and clear documents. In addition, the consultation – care before and after purchase is also prioritized by BCA to be completed every day. We build a consultant system with our support hotline and connect directly with suppliers to solve each customer’s problem.
Are consultants online business people?
That’s right. But they are not the sales staff of the company (laugh).
BCA Solutions is a technology company providing business solutions. To understand better, we bring an online business ecosystem for everyone where online business people can freely choose the products they want to sell, no capital, no delivery, but still get the same discount as a level 1 agent. They may be business owners who want to expand their business models, or simply office workers, nursing mothers, etc., who want to earn extra income over time. We call them business partners of BCA Solutions.
How does BCA Solutions manage and train users?
With the orientation to become an online business ecosystem for everyone. Therefore, BCA’s business partners can do business anytime they want through the ERP system or mobile app. It will be very easy to work everywhere. However, to ensure that customers are consulted wholeheartedly and enthusiastically. BCA regularly organizes training programs. Even with some products that require in-depth knowledge, only those who complete training and receive certification can officially sell goods. In return, BCA’s partners will be completely freed from tasks such as sourcing, packaging, delivery,… Instead, they only need to focus on one thing, which is consulting and taking care of customers. BCA Solutions always works with the platform to ensure the interests of the buyer and improve the consulting capacity of the seller.
One positive thing COVID-19 brings?
It is to help individuals with small businesses, those who want to earn extra income, have access to BCA’s comprehensive 4.0 online business platform. When the pandemic broke out, all activities were forced to move online. In difficulty, there is always an opportunity. The good thing about but getting everything online is not being limited by geography. Now, business partners of BCA Solutions from anywhere, any occupation can join the online business ecosystem without geographical limitations.
Having gone through a difficult year, what about BCA Solutions makes you feel proud?
Not only surviving BCA also had quite positive business results with the number of users increasing 5 times, revenue increasing 400% times (comparison between the first 2 months of 2020 and 2021). In particular, the launch of the application called BCA Solutions on both Android, IOS in December 2020 marked a new turning point, bringing the official online business “compact, pocket-sized, unlimited time and geography” true to the spirit of BCA. I set a goal for the whole company that in 2021, it will stabilize the business in the Vietnam market with year-end revenue 5 times higher than the current one. After that, BCA Solutions will continue to expand to other markets in Southeast Asia. Most recently, BCA will launch the BCA Living App to maximize the interests of shoppers with outstanding features such as: evaluating the quality of consulting services as well as actively choosing their consultants.
It is known that the company’s team is still cherishing many plans for next year, typically the plan to complete the BCA Learning partner training system to improve the consulting capacity of the consultants.